The short version
- The online range is a guide, not an offer.
- Our team agrees the final figure with you on WhatsApp after watching your video.
- You can decline the final figure, with no obligation.
A summary to help you read. The full text below is what applies.
01The range is not an offer
The range shown online is an indication based on your answers. It is not an offer to buy.
02The final figure
Our team agrees the final figure with you on WhatsApp after watching your video and, where needed, seeing the device in person. You may decline the final figure without obligation.
03What we need from you
- You must own the device, or be entitled to sell it.
- Activation locks and account locks must be removed.
- Back up your data and sign out of your accounts first. See data erasure.
04Devices we refuse
We refuse devices reported lost or stolen.
05If the device differs from the description
If the device is not as you described it, we will explain the difference and may revise the figure. You can then accept the new figure or take the device back.
06Questions
Ask through the contact page or on WhatsApp.