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Support

What do you need a hand with?

Ask it the way you'd say it. Warranty, returns, delivery, installation and trade-ins, answered here. A person on WhatsApp when the page isn't enough.

People ask:

Nothing on “” yet.

Our team can answer it directly. Tell them what happened and include your order reference if you have one.

Already ordered?

See where it's got to.

Use the reference from your confirmation. We ask for the email or phone you gave us, so only you can see it.

Can't find your reference? It's in the WhatsApp chat where we confirmed your order. Ask us there and we'll look it up.

Your reference looks like

M7-O-0000

It's on your order confirmation, and at the top of the WhatsApp message we sent when you ordered.

  • OrdersM7-O- and four digits
  • Trade-insM7- and four digits
  • Checked withEmail or phone

Guides

What we promise, and how to use it.

Four short pages. Each one says what applies, what we need from you and what happens next.

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    Still stuck?

    Talk to a person.

    Our team in Delta State reads every message. Send your order reference if you have one and we'll pick it up from there.

    WhatsAppThe quickest way. It's also where your orders and trade-ins are confirmed.
    Message us
    The assistantAn AI that knows our catalogue and these policies. It says when it can't help and hands you to the team.
    Write to us

    We reply by email or WhatsApp, whichever you give us.

    We use these details only to answer you. Privacy